Below you'll find useful information to assist you in planning your stay with us in Glasgow. We're here to make your travel planning easy, do contact us if you still have questions for us.
Cancellation Policy:
If cancelled up to 3 days before date of arrival, a fixed amount of GBP 50 will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
Check-in/out:
Check -in time is from 13.00 ( unless by previous arrangement )
Check out time is before 11.00 a.m.
Children and Extra Bed Policy:
Children and families are welcome at this family friendly hotel
Family rooms are available. Cots and high chairs are available. Charges may apply for cots and extra beds in rooms.
Credit and debit cards:
The hotel accepts all major credit and debit cards including Amex. Diners Club and Solo cards are not accepted. Credit card charges apply (not debit or switch cards), 3.5% fo Amex, 2% for other credit cards.
Damages:
Delayed or amended charges. A charge will be applied to the value of repairs required for damages to fittings and furnishings which are found in bedrooms subsequent to a guest’s departure. If smoking is detected in bedrooms then a full day’s charge will automatically be made.
Deposit Policy:
A valid credit card is required to guarantee all bookings. The hotel reserves the right to pre-authorise cards.
VAT and city/tourist taxes:
20 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet:
Wi-fi is available in the entire hotel and is FREE to hotel guests
Local concierge
There is a huge number of local activities, tours and attractions in and around Glasgow. Please contact us before arrival if you need any advice or wish to book an activity or a local guide to give first hand advice. Also our concierge is always available per-arrival to assist you in any aspect of your stay, from local car hire and travel, to theatre and event tickets and information.
Meal Plan:
Continental breakfast and hot breakfast buffet is available daily to all hotel guests..
Breakfast is served from 6.30 am until 9.30 am. weekdays, and from 7.00 am until 10.00 am Sundays.
Evening Meals are served from 18.00 pm. until 21.00 pm.- and until later in our sister hotel next door, which also serves lunches, and light bites all day.
Menus available daily:
Casual dining menu.
Snack menu
Packed Lunches available on request
Parking:
Private guest car parking is available nearby– charges apply – visit our parking pages for more details
Pets:
Pets are only allowed in the hotel bedrooms, by arrangement, and provided they are well behaved and do not cause annoyance to other guests. Pets are not permitted in the public areas.
Smoking:
Smoking is not permitted anywhere within the building. There is a large patio area at the front of the hotel
Special diets
The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the Lounge & Restaurant.
Special occasions – if you’re celebrating one during your stay....we can make it memorable....
Reception are happy to assist with arranging any of the following, to make your stay extra special - champagne, chocolates, flowers, celebration cakes etc.
